Terms & Conditions

Payment Options
Online Card Payments
Visa, Master and American Express Card payments are processed through an online payment gateway
system. You need not worry about your card information falling into the wrong hands because your bank will
authorize the card transaction directly without any information passing through us. In approximately 25-30
seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an
authorization code and confirmation of completion of transaction.
You can book your product using SSL encryption (the internet standard for secure transactions). In fact,
transacting online with a credit card at the website is even safer than using a credit card at a restaurant
because we do not retain your credit card information. You can be assured that Vcent Media Pvt Ltd offers
you the highest standards of security currently available on the internet so as to ensure that your shopping
experience is private, safe and secure.
If the payment on the credit card is declined for some reason, alternate payment instructions must be
received by Yatra 72 hours prior to the time of departure; else, the order is liable to be cancelled.

2. Internet Banking
   If you have an account with any of the below mentioned banks, then you can pay for your order through the
   respective bank’s net banking options and the amount will be automatically debited from your account. Vcent
   Media Pvt Ltd processes payments through an online gateway system which enables safe and secure
   transactions.
    HDFC
    Allahabad Bank
    Axis Bank
    RBS
    SBI
    YES
    Bank of Baroda
    Bank of India
    City Union Bank
    Corporation Bank
    IDBI
    Deutsche Bank
    Federal Bank
    Bank
    Karnataka Bank
    PNB
    IOB
    Central Bank of India
    Shamrao Vitthal Cooperative Bank
    Bank of Maharashtra
    Dhanlaxmi
    Bank of Bahrain and Kuwait
    Indian Bank
    Lakshmi Vilas Bank
    Vijaya Bank
    South Indian Bank
    Citibank
    United Bank
    Union Bank
    Jammu &Kashmir Bank
    Catholic Syrian Bank
    ING VYSYA Bank
    ICICI
    Standard Chartered
    Tamil Nadu Cooperative Bank
    Development Bank of Singapore
    Punjab & Maharashtra Bank
    Canara Bank

Transaction Confirmation
You should not take any action based on information on the Website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your “spam” or “junk” folder to verify that it has not been misdirected, and if still not found, please contact our call centre.
Delivery of Products/Services
What is an e-ticket?
An e-ticket (electronic ticket) is a paperless electronic document with a unique confirmation number given to passengers in place of a paper ticket. Passengers are required to produce the unique confirmation number at the airport airline counter to claim the e-ticket
How will I get my e-ticket details?
Your e-ticket details will be sent to the email address provided by you at the time of booking. If you do not receive your e-ticket within 15-20 Minutes of making your booking with Vcent Media Pvt Ltd, please call our Customer Care Representative on 07439737562.
Is it necessary to carry my e-ticket with me?
Yes, it is mandatory for you to carry a copy of your e-ticket as sent by Vcent Media Pvt Ltd. In the event that you fail to present a copy of your e-ticket, Vcent Media Pvt Ltd will not be held responsible if the Airline does not issue a boarding pass/ disallows your customer from travelling.
How will I get my boarding pass for an e-Ticket?
You need to show your e-ticket confirmation email and e-ticket along with a photo identity proof (passport, driver’s license etc.) at the airline check-in counter. Thereafter the airline representative will issue your boarding pass.
Prepaid Ticket Advice (“PTA”)
A PTA is a Prepaid Ticket Advice. We will give you a PTA number that you need to present at the airport
check-in counter of the airline. The airline representative will print and give you your ticket at that time